Hi,
After upgrading to the latest version 7, the pressure unit showed in all Rigol pumps is always MPa. The Clarity instrument status show the pressure unit selected (psi or bar), what the pump display is always MPa.
When the pump is turned on the pressure unit is in psi, but after sending the Method to the system, the pressure unit changes to MPa.
Pressure Unit does not change in L-3240 display
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- Posts: 18
- Joined: Thu Mar 29, 2012 8:32 pm
Pressure Unit does not change in L-3240 display
Marco Felix
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- DataApex Support
- Posts: 29
- Joined: Fri May 20, 2016 10:23 am
Re: Pressure Unit does not change in L-3240 display
Dear Marco,
I cannot reproduce the problem you have described. Pressure is displayed correctly in Clarity 7.0, even after sending the method.
Could you send us following files for deep analysis and to be able to reproduce the problem with your data?
Clarity version 7.0 and newer:
C:\Clarity\CFG\clarity.cfg
C:\Clarity\CFG\clarity.dsk
C:\Clarity\CFG\systeminfo.txt
C:\Clarity\CFG\others.ini
C:\Clarity\CFG\Audit_Trails\ *.audit for the days the problem appeared
chromatogram (*.prm)
method (*.met) and
sequence (*.seq)
files related to the problem
Located in the C:\Clarity\DataFiles
Thank you. Regards,
I cannot reproduce the problem you have described. Pressure is displayed correctly in Clarity 7.0, even after sending the method.
Could you send us following files for deep analysis and to be able to reproduce the problem with your data?
Clarity version 7.0 and newer:
C:\Clarity\CFG\clarity.cfg
C:\Clarity\CFG\clarity.dsk
C:\Clarity\CFG\systeminfo.txt
C:\Clarity\CFG\others.ini
C:\Clarity\CFG\Audit_Trails\ *.audit for the days the problem appeared
chromatogram (*.prm)
method (*.met) and
sequence (*.seq)
files related to the problem
Located in the C:\Clarity\DataFiles
Thank you. Regards,
Lenka Diblíková