Clarity Shutdown on overnight run

[sanderson1]

Hi,

I hate to hijack an old thread but over the past two weeks this has been all Clarity windows have been shutting down when the system has been left running overnight.

I am using clarity with an Agilent HPLC the system equilibrates for several hours and has multiple successful injections but shuts down at some point ceasing the flow on the system.

Any help / advice will be appreciated.

[Daniel Mentlik]

Hello,
I apologize for longer answer delay, I was unfortunately out of office last week.

Your description unfortunately does not ring any familiar note, we will need to get the diagnostic files to find out the reason of your problems. I will contact you for the files shortly via email.

Best Regards,
Daniel