Dear Sir
Clarity send me an error 1039
Do you have any advise
Many thanks
PDA disconnection and UV and W lamps off
PDA disconnection and UV and W lamps off
Last edited by sindibad on Fri May 10, 2019 2:00 am, edited 1 time in total.
samira
Re: PDA disconnection and UV and W lamps off
Dear Samira,
like already requested in your last post, please provide
Your Clarity station serial number (in the main window Help menu, About box, S/N xxx-yyyyy) and version
Manufacturer and model of your PDA detector
Without them we are not able to help you. We may need also the diagnostic files
c:\clarity\clarity.cfg
c:\clarity\clarity.dsk
c:\clarity\systeminfo.txt
c:\clarity\badtrace.txt and all *.dmp files (may not be present, they are created during some problems only)
c:\clarity\log\ *.audit for the days the problem appeared
chromatogram (*.prm), method (*.met) and sequence (*.seq) files related to the problem
like already requested in your last post, please provide
Your Clarity station serial number (in the main window Help menu, About box, S/N xxx-yyyyy) and version
Manufacturer and model of your PDA detector
Without them we are not able to help you. We may need also the diagnostic files
c:\clarity\clarity.cfg
c:\clarity\clarity.dsk
c:\clarity\systeminfo.txt
c:\clarity\badtrace.txt and all *.dmp files (may not be present, they are created during some problems only)
c:\clarity\log\ *.audit for the days the problem appeared
chromatogram (*.prm), method (*.met) and sequence (*.seq) files related to the problem
Ivan Vinš
