Ability to open Chromatogram files in Demo mode

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manuelcmg
Posts: 1
Joined: Fri Jan 29, 2010 6:06 pm

Ability to open Chromatogram files in Demo mode

Post by manuelcmg »

It would be nice if it was possible to simple open Chromatogram files in Demo mode.

Just Open with ability to zoom in and out, and other basic things, without being able to use integration options, and other advanced features that are now blocked

Why?

Sometimes, our clients do their analysis and send us the chromatogram files for us to check what may be wrong, but most of the times we don't have a full license for the software, so we can only use the demo version.

When I try to open the chromatogram (.prm file), it gives error, although your demo .prm example can be opened.

Is it already possible?

Internal issue tracking ID: 36012
Manuel Gouveia
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Barbora Prokesova
DataApex Support
DataApex Support
Posts: 3
Joined: Fri Mar 27, 2009 3:15 pm

Re: Ability to open Chromatogram files in Demo mode

Post by Barbora Prokesova »

Dear Manuel,

you are right, there are some restrictions in a Clarity demo version. The demo version can work with demo data only. You as a Clarity distributor have another tools available in order to process customers data / provide troubleshooting.

I will further respond regarding tools for distributors by email.

Best regards
Barbora
Barbora Prokesova
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