detection problem

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sindibad
Posts: 20
Joined: Fri Feb 08, 2013 4:11 pm

detection problem

Post by sindibad »

dear sir,
my clarity software give spectra only in integer retention time, should I reinstal a new version
thanks
Last edited by sindibad on Fri May 10, 2019 1:57 am, edited 1 time in total.
samira

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Daniel Mentlik
DataApex Support
DataApex Support
Posts: 353
Joined: Fri Mar 27, 2009 3:15 pm

Re: PDA spetra problems in clarity

Post by Daniel Mentlik »

Dear Samira,
can you please send the chromatogram you speak about to support@datapex.com as an attachment? We need the *.prm file to be able to see what problem is there.
Also please attach a screenshot demonstrating the problem.

Best Regards,
Daniel
Daniel Mentlí­k
DataApex

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