Setting timeout interval

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NM Harding
Posts: 2
Joined: Wed Sep 26, 2018 8:09 am

Setting timeout interval

Post by NM Harding »

How do I set the timeout interval in Clarity? My system times out after about 15 seconds of me not using the mouse and I have to re-enter my access code to log in.
Nial

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Daniel Mentlik
DataApex Support
DataApex Support
Posts: 353
Joined: Fri Mar 27, 2009 3:15 pm

Re: Setting timeout interval

Post by Daniel Mentlik »

Dear Nial,
thank you for your inquiry.
Generally the only setting in Clarity locking the user interface is performed in User Accounts dialog (accessible from main Clarity window, menu System - User Accounts), and is typically set in minutes rather than seconds:
lock-out.PNG
The setting is typically used just for stations used by multiple users simultaneously on multiple Instruments. Please check this setting. In case it is set to 0, then it is some out-of Clarity behavior forcing the lock. For diagnosing such situation we will need more details, please contact us through support@dataapex.com email.
Daniel Mentlí­k
DataApex

NM Harding
Posts: 2
Joined: Wed Sep 26, 2018 8:09 am

Re: Setting timeout interval

Post by NM Harding »

Hi Daniel,

Thank you, I'll have a look once my system has completed running
Nial

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