agilent connection to HP5890 II

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floralab
Posts: 1
Joined: Fri Jan 06, 2017 6:32 pm

agilent connection to HP5890 II

Post by floralab »

Dear DataApex support,
I'm having problem with communication between Clarity and HP5890 II GC. I followed the installation process from 'getting started' and once I got to clarity configuration to add GC and detector, I clicked on the auto detect button and always get the 'HP5890 is not connected' message. I'm not sure what to do and I hope you guys can help me out, many thanks in advance.

Sincerely,
VM.
Veronica Mai

Lenka Diblikova
DataApex Support
DataApex Support
Posts: 29
Joined: Fri May 20, 2016 10:23 am

Re: agilent connection to HP5890 II

Post by Lenka Diblikova »

Dear Veronica,

your question was replied via email by my colleague Jaroslav Káňa on Monday 9.1.2017 at 9:03 AM.

Best Regards,
Lenka Diblíková

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