PDA disconnection and UV and W lamps off
Posted: Tue Nov 25, 2014 2:32 pm
Dear Sir
Clarity send me an error 1039
Do you have any advise
Many thanks
Clarity send me an error 1039
Do you have any advise
Many thanks
Dear Samira,
like already requested in your last post, please provide
Your Clarity station serial number (in the main window Help menu, About box, S/N xxx-yyyyy) and version
Manufacturer and model of your PDA detector
Without them we are not able to help you. We may need also the diagnostic files
c:\clarity\clarity.cfg
c:\clarity\clarity.dsk
c:\clarity\systeminfo.txt
c:\clarity\badtrace.txt and all *.dmp files (may not be present, they are created during some problems only)
c:\clarity\log\ *.audit for the days the problem appeared
chromatogram (*.prm), method (*.met) and sequence (*.seq) files related to the problem