upgardation of software old ver. to latest ver.

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jadhavsr
Posts: 11
Joined: Tue Jul 02, 2013 7:56 am

upgardation of software old ver. to latest ver.

Post by jadhavsr »

Dear sir ,
How we can update the software old ver in to latest ver .
please suggest.
Sunil Jadhav

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Daniel Mentlik
DataApex Support
DataApex Support
Posts: 353
Joined: Fri Mar 27, 2009 3:15 pm

Re: upgardation of software old ver. to latest ver.

Post by Daniel Mentlik »

Dear Sunil,
the upgrade process depends on the fact whether you do have the protective HW key (dongle) or not. If you do not have it:
  • You will need to order the software upgrade from your local distributor
    • C600 item in case of Clarity software without the HW key to be upgraded
    • C532 item in case of Apex/CSW17/CSW32 software to be upgraded
  • Contact your local distributor for pricing.
  • Ordered upgrade will include installation DVD, from which you will upgrade the software by running install.exe
  • First part of the installation itself is uninstallation of the older software.
    • Make sure you have no data in the DEMO folders, then you can proceed.
  • Select the "preserve Configuration" option during the following installation.
  • Follow the instructions until the upgrade is complete.
In case you do have a HW key, the process is much more simple:
  • Download the latest Clarity version from our website, section Downloads - Full Versions.
    • You have to be logged in to your account - same credentials as for logging into the discussion forum, and have s/n of your station filled in your profile, to be able to download.
  • Running the downloaded install.exe
  • First part of the installation itself is uninstallation of the older software.
    • Make sure you have no data in the DEMO folders, then you can proceed.
  • Select the "preserve Configuration" option during the following installation.
  • Follow the instructions until the upgrade is complete.
In either case, you might want to check your computer compatibility with the latest version of Clarity software here before the upgrade.
Daniel Mentlí­k
DataApex

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