AutoZero when Wavelength Shift Problem - Rigol L-3500

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marcojfelix
Posts: 18
Joined: Thu Mar 29, 2012 8:32 pm

AutoZero when Wavelength Shift Problem - Rigol L-3500

Post by marcojfelix »

Hi,

When using the UV detector with wavelength program, after disabling the option "Autozero when wavelength shift", the detector signal flats to zero, it does not detect anything.
It only works normally during wavelength program mode when this option is active.
Sometimes we need to disable this option for some analisys, but using Clarity and L3500 is not possible.
The Clarity version is 7, but even with all previous versions this happens.
Marco Felix

Lenka Diblikova
DataApex Support
DataApex Support
Posts: 29
Joined: Fri May 20, 2016 10:23 am

Re: AutoZero when Wavelength Shift Problem - Rigol L-3500

Post by Lenka Diblikova »

Dear Marco,

we have noticed the problem. Unfortunately Rigol control modules are developed by Rigol themselves. You can try to send them your question or suggestion, refer https://www.rigolna.com/contact-us/.

Hope you would be successful.
Regards,
Lenka Diblíková

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