Pressure Unit does not change in L-3240 display

You can discuss anything concerning Clarity in this section.
Post Reply
marcojfelix
Posts: 18
Joined: Thu Mar 29, 2012 8:32 pm

Pressure Unit does not change in L-3240 display

Post by marcojfelix »

Hi,

After upgrading to the latest version 7, the pressure unit showed in all Rigol pumps is always MPa. The Clarity instrument status show the pressure unit selected (psi or bar), what the pump display is always MPa.
When the pump is turned on the pressure unit is in psi, but after sending the Method to the system, the pressure unit changes to MPa.
Marco Felix

Lenka Diblikova
DataApex Support
DataApex Support
Posts: 29
Joined: Fri May 20, 2016 10:23 am

Re: Pressure Unit does not change in L-3240 display

Post by Lenka Diblikova »

Dear Marco,

I cannot reproduce the problem you have described. Pressure is displayed correctly in Clarity 7.0, even after sending the method.
Could you send us following files for deep analysis and to be able to reproduce the problem with your data?

Clarity version 7.0 and newer:
C:\Clarity\CFG\clarity.cfg
C:\Clarity\CFG\clarity.dsk
C:\Clarity\CFG\systeminfo.txt
C:\Clarity\CFG\others.ini
C:\Clarity\CFG\Audit_Trails\ *.audit for the days the problem appeared

chromatogram (*.prm)
method (*.met) and
sequence (*.seq)
files related to the problem
Located in the C:\Clarity\DataFiles

Thank you. Regards,
Lenka Diblíková

Post Reply