tks

I received this doubt from our lab about the Peak Purity calculation in Clarity, we are used to work with PDA peak Purity in EZChrom and Chemstation, but the guys in the lab are not understanding this concept in Clarity with our Azura PDA 2.1, see below and attached the case: First setting, Purity T...

Hi Guys, We have 12 hplc systems running with Clarity in our lab, for each system we have individual reports because the instrument name must be informed in the report lab header, so we write the name of the system in each report file, we would like to have standard reports for all systems, this way...

Hi, After upgraded to version 7, sometimes after loading and sending a method to the system, if you stop the pump, press Purge, ok, Clarity shows an error message and closes. Some other times it happens after pressing the "Resume Idle" and then after purging. It was generated an error message and it...

Hi, After upgrading to the latest version 7, the pressure unit showed in all Rigol pumps is always MPa. The Clarity instrument status show the pressure unit selected (psi or bar), what the pump display is always MPa. When the pump is turned on the pressure unit is in psi, but after sending the Metho...

Hi, When using the UV detector with wavelength program, after disabling the option "Autozero when wavelength shift", the detector signal flats to zero, it does not detect anything. It only works normally during wavelength program mode when this option is active. Sometimes we need to disable this opt...

In the result table my amount(conc) is not taking in consideration the value entered in the Sample Amount field available in the sequence table. Only the value entered in the Sample Dilut. is used. I need the amount(conc) to be divided by the sample amont and multiplied by the Sample Dilut.....the s...

Suddenly, sometimes in the middle of a sequence run, all Clarity windows are closed. Clarity is controlling one HPLC system from Rigol (pump, detector and oven) and the ALS Alias from Spark Holland. We have two systems, same configuration, one system installed in each PC with an individual license k...