Dear Dan, to perform OQ (Operational qualification) follow the instructions in Validation Kit chapter 2.3. GCs do not need to be connected, you only need to add Virtual Detector to Clarity System Configuration and run OQ Validation Wizard. Then follow the instructions in the wizard to perform the qu...

Dear Marco,

we have noticed the problem. Unfortunately Rigol control modules are developed by Rigol themselves. You can try to send them your question or suggestion, refer https://www.rigolna.com/contact-us/.

Hope you would be successful.
Regards,

Dear Mohamed,

refer to email sent by Daniel Mentlík July 11th.

Best Regards.

Dear Sunil,

refer to the email sent on July 8th by Barbora Prokesova.

Best Ragards,

Dear Marco, I cannot reproduce the problem you have described. Pressure is displayed correctly in Clarity 7.0, even after sending the method. Could you send us following files for deep analysis and to be able to reproduce the problem with your data? Clarity version 7.0 and newer: C:\Clarity\CFG\clar...

Dear Marco, thank you for the report. But just from your description we're not able to locate the reason of the problem. Please send us the Clarity diagnostic files (as listed below) for analysis to support@dataapex.com. Clarity version 7.0 and newer: C:\Clarity\CFG\clarity.cfg C:\Clarity\CFG\clarit...

Dear Sunil,

Yes, you can upgrade LPT to USB key, but it is not free of costs. Please, contact your local distributor to get detailed info about the price.

Best Regards,
Lenka Diblíková

Dear Sunil, just from your description we're not able to locate the reason of the problem. Please send us the Clarity diagnostic files (as listed below) for analysis to support@dataapex.com. Clarity version 6.2 and older: C:\Clarity\clarity.cfg C:\Clarity\clarity.dsk C:\Clarity\systeminfo.txt C:\Cla...