Dear Jayesh, I understand now. Such feature is not available in Clarity yet. There is a pending suggestion ISS-68384 to implement such behavior, however it was postponed because of more urgent issues. For some Instruments (Agilent 6890) there is a workaround possible. Presence of the workaround requ...

Hi Marco, thank you for your inquiry. Any current customer may download new version of Clarity station - there are two ways: a) Clarity is on a PC connected to the Internet - the customer may use Help - Check for Updates command from the main station window b) Clarity is not on a PC connected to the...

Hi Roman, can you please let us know on which module you are trying to perform the zeroing? Some modules (such as FLD detector) may have the option in the user interface, but does not zero by design. This was acknowledged by Agilent and will be mentioned in the ICF help in some of the future ICF rel...

Dear Sir,
I do not understand at all what your problem is. Please describe it in more detail.

Best Regards,
Daniel

A Clarity 7.4.1 hotfix has been released. This update to any older version of Clarity is free of charge for all users with hardware key. It can be downloaded from Downloads - Full versions section of the DataApex website. The main features of this release is to update several possibly critical bugs ...

Dear Tomasz, assigning of any peak identifications is solely performed based on retention times as inserted in the calibration. To modify the identification, you need to change the retention time(s) and/or identification windows of compounds in the Calibration file you are using. It may also be bene...

A new version of Clarity 7.4 has been released. This update to any older version of Clarity is free of charge for all users with hardware key. It can be downloaded from Downloads - Full versions section of the DataApex website. Once again, main features of this update are based on bug fixes and new ...

Dear Marco, thank you for your inquiry. Your customer has found a problematic behavior in Clarity which was already repaired into version 7.3 when we were rechecking the peak purity calculations. The internal issue number under which we have tracked this issue was ISS-75594. The problem with Peak Pu...

A new version of Clarity 7.3 has been released. This update to any older version of Clarity is free of charge for all users with hardware key. It can be downloaded from Downloads - Full versions section of the DataApex website. Once again, main features of this update are based on bug fixes and new ...

Dear Doug, thank you for the inquiry. Please note Clarity Lite is simplified chromatography station not supporting user accounts, so it also does not support any manipulations with user accounts. I admit it is weird that in Clarity with no user accounts defined the command line parameter "clarity.ex...