Search found 28 matches
- Tue Aug 23, 2016 12:54 pm
- Forum: Discussing Clarity
- Topic: Operational Qualification
- Replies: 3
- Views: 1980
Re: Operational Qualification
Dear Dan, to perform OQ (Operational qualification) follow the instructions in Validation Kit chapter 2.3. GCs do not need to be connected, you only need to add Virtual Detector to Clarity System Configuration and run OQ Validation Wizard. Then follow the instructions in the wizard to perform the qu...
- Tue Jul 26, 2016 9:05 am
- Forum: Discussing Clarity
- Topic: AutoZero when Wavelength Shift Problem - Rigol L-3500
- Replies: 1
- Views: 1556
Re: AutoZero when Wavelength Shift Problem - Rigol L-3500
Dear Marco,
we have noticed the problem. Unfortunately Rigol control modules are developed by Rigol themselves. You can try to send them your question or suggestion, refer https://www.rigolna.com/contact-us/.
Hope you would be successful.
Regards,
we have noticed the problem. Unfortunately Rigol control modules are developed by Rigol themselves. You can try to send them your question or suggestion, refer https://www.rigolna.com/contact-us/.
Hope you would be successful.
Regards,
- Wed Jul 13, 2016 12:15 pm
- Forum: Discussing Clarity
- Topic: run a sequence with SHS G1888 Agilent and Master GC Dani
- Replies: 1
- Views: 1442
Re: run a sequence with SHS G1888 Agilent and Master GC Dani
Dear Mohamed,
refer to email sent by Daniel Mentlík July 11th.
Best Regards.
refer to email sent by Daniel Mentlík July 11th.
Best Regards.
- Mon Jul 11, 2016 1:03 pm
- Forum: Discussing Clarity
- Topic: Showing Error message
- Replies: 5
- Views: 2459
Re: Showing Error message
Dear Sunil,
refer to the email sent on July 8th by Barbora Prokesova.
Best Ragards,
refer to the email sent on July 8th by Barbora Prokesova.
Best Ragards,
- Mon Jul 11, 2016 12:43 pm
- Forum: Discussing Clarity
- Topic: Pressure Unit does not change in L-3240 display
- Replies: 1
- Views: 1405
Re: Pressure Unit does not change in L-3240 display
Dear Marco, I cannot reproduce the problem you have described. Pressure is displayed correctly in Clarity 7.0, even after sending the method. Could you send us following files for deep analysis and to be able to reproduce the problem with your data? Clarity version 7.0 and newer: C:\Clarity\CFG\clar...
- Mon Jul 11, 2016 11:50 am
- Forum: Discussing Clarity
- Topic: Software v.7 shutdown after pressing Purge - Rigol System
- Replies: 3
- Views: 2115
Re: Software v.7 shutdown after pressing Purge - Rigol System
Dear Marco, thank you for the report. But just from your description we're not able to locate the reason of the problem. Please send us the Clarity diagnostic files (as listed below) for analysis to support@dataapex.com. Clarity version 7.0 and newer: C:\Clarity\CFG\clarity.cfg C:\Clarity\CFG\clarit...
- Fri Jun 24, 2016 2:20 pm
- Forum: Discussing Clarity
- Topic: Showing Error message
- Replies: 5
- Views: 2459
Re: Showing Error message
Dear Sunil,
Yes, you can upgrade LPT to USB key, but it is not free of costs. Please, contact your local distributor to get detailed info about the price.
Best Regards,
Lenka Diblíková
Yes, you can upgrade LPT to USB key, but it is not free of costs. Please, contact your local distributor to get detailed info about the price.
Best Regards,
Lenka Diblíková
- Thu Jun 23, 2016 2:04 pm
- Forum: Discussing Clarity
- Topic: Showing Error message
- Replies: 5
- Views: 2459
Re: Showing Error message
Dear Sunil, just from your description we're not able to locate the reason of the problem. Please send us the Clarity diagnostic files (as listed below) for analysis to support@dataapex.com. Clarity version 6.2 and older: C:\Clarity\clarity.cfg C:\Clarity\clarity.dsk C:\Clarity\systeminfo.txt C:\Cla...