Hello, it depends on the export format. For example for the text format, this can be achieved by: setting a desired name for the exported file. Without the name defined, the export will be named according to the chromatogram exported. selecting the Append option export-append.png It may also be usef...

Dear Kirsten, to understand the reason of the problem, we need to know more details - the situation looks really weird. The best way would be a TeamViewer session if the PC is connected to the Internet - please send us the email to support@dataapex.com and we will schedule a session. If the PC is no...

Dear Cao Jie, you can find basic information on this website: http://www.dataapex.com/product.php?id=uniruby.php&s=n There is somewhat more detailed cookbook available for download in the download section too: http://downloads.dataapex.com/documentation/clarity/datasheets/D063-Uni-Ruby.pdf You can f...

Dear Cao Jie, please contact us using standard email on support@dataapex.com with the list of modules (vendor, model) you would like to make control for. Generally speaking, development of new modules is possible in two ways, either SDK or using Uni Ruby. SDK is full-size control. To write a module,...

Dear Cao Jie, please let us know for which company you plan to develop the drivers. Please note that Clarity SDK is supplied upon signing of the NDA, and we do not have any records of such NDA signed with anyone from West China Normal University. You can contact us directly via support@dataapex.com ...

A new version of Clarity 7.2 has been released. This update to any older version of Clarity is free of charge for all users with hardware key. It can be downloaded from Downloads - Full versions section of the DataApex website. Once again, main features of this update are based on bug fixes and new ...

Dear Gerd, we have already included such suggestion (tracked as ISS-30321 in our internal bug tracking system) for future implementation, but due to the complexity of the task it is yet unscheduled to any future version. Please understand that the software in question use different approach of evalu...

A new version of Clarity 7.1 has been released. This update to any older version of Clarity is free of charge for all users with hardware key. It can be downloaded from Downloads - Full versions section of the DataApex website. Once again, main features of this update are based on bug fixes and new ...

Dear Alex, the suggested way of using reference peak is what I would advise you as well. Let me answer your additional questions and suggests some points of interest in using the functionality: • Presumably we need to set the method to ‘auto’ recalibrate rather than manual on the run? Setting of "Au...

Advanced settings tab does not have any connection to the desired feature, Virtual Detector is quite generic tool for generating a signal and Advanced tab allows to set custom signal course, such as from minute 0 to minute 1 signal should be 0, from minute 1 to minute 2 it should be 1.28, ... subtra...