Dear Santos Madson, Please send following files: C:\Clarity\CFG\clarity.cfg C:\Clarity\CFG\clarity.dsk C:\Clarity\CFG\systeminfo.txt C:\Clarity\CFG\Debug_Logs\install.log C:\Clarity\CFG\Debug_Logs\install.move.log C:\Clarity\CFG\Audit_Trails\*.audit for the days the problem appeared (file format is ...

Dear Christine, Identifying of peaks of interest is done through linked calibration. In case peaks are integrated as expected but identification fails then is necessary to modify applied calibration - left/right time windows around retention time of peak of interest - please refer here - https://www...

Dear Pete, we have pending suggestion for implementation of database file storage. We track such request under our internal tracking ID 'ISS-80395' and I added you as another user request for such feature which may help prioritize this feature to be implemented. This feature is not scheduled to any ...

hselia wrote:What I expect is simple: start integration from 1,7 min as in the table, not 2,3 min.

Dear Gerd,
I think that is feasible but quite laborious to described as written procedure. Just send the chromatogram to support@dataapex.com we will look into it.

Best Regards

However, as expected we have problems integrating correctly the H53 files. Our usual procedure was manual integration only, between C10 to C40, horizontally at the deepest point of the integrated signal. In Clarity I locked the baseline (works ok), add peak from 1,7 to 10,37 min and apply forward h...

Dear Nitin, I am sorry but I don't get the point of your question. What do you mean by the term "both Acquisition"? Can you describe the procedure of your measurements? Send us also related diagnostic files for analysis. Clarity version 6.2 and older: C:\ClarityYL\clarity.cfg C:\ClarityYL\clarity.ds...

Dear Nitin, this behavior is as designed. Please refer to precise description of the Stop and Abort functions in the reference manual ( http://downloads.dataapex.com/documentation/clarity/manuals/solutions/basic-clarity-reference-guide.pdf ) in chapter 5.2 on page 329. If you need to change/modify t...