Search found 5 matches
- Tue Sep 15, 2015 12:23 pm
- Forum: Discussing Clarity
- Topic: Clarity error communication
- Replies: 8
- Views: 6424
Re: Clarity error communication
Dear Daniel, Just to confirm about Clarity and Clarity Lite. Now we have some problem using Clarity Lite. If we upgrade to Clarity, we will be abble to use two chromatographs with non synchronized analyses and two export files, one for each analyzers. If yes, we are in France. Those which give us th...
- Thu Sep 10, 2015 2:34 pm
- Forum: Discussing Clarity
- Topic: Clarity error communication
- Replies: 8
- Views: 6424
Re: Clarity error communication
Dear Daniel, I have another questions linked to the questions before about two chromatograph: If I have two chromatographs on the same Clarity Lite, is it possible to export results of each devices in different files ? If so, export is done just after analysis ? If it is not possible, can we at leas...
- Thu Sep 10, 2015 2:09 pm
- Forum: Discussing Clarity
- Topic: Clarity error communication
- Replies: 8
- Views: 6424
Re: Clarity error communication
Dear Daniel, Communications problems occurs at 2pm, 6 hours after launching it. I would like to have more information about your Clarity station with multiple instruments. My Clarity could use up to 4 detectors but they are linked together (start analysis at the same time, same calibration data...) ...
- Thu Sep 10, 2015 11:37 am
- Forum: Discussing Clarity
- Topic: Clarity error communication
- Replies: 8
- Views: 6424
Re: Clarity error communication
Dear Daniel, I have excluded C:\Clarity Lite\* from my antivirus and disable the option "Allow the computer to turn off this device to safe power" on my usb connection (for dongle and colibrick) For the last two hours, no problem I have a second request. If you prefer I create a new topic I will do ...
- Wed Sep 09, 2015 3:54 pm
- Forum: Discussing Clarity
- Topic: Clarity error communication
- Replies: 8
- Views: 6424
Clarity error communication
Dear Sir or Madam, I am using a home-made chromatograph with Clarity Lite. It is working fine most of time but 3-5 times a day an error communication message occurs. The error message is "Colibri Détecteur 1 (SN1239): Aucune données reçues pour 10s." Sometimes closing and restarting the software is ...