Dear sir ,

Our one of the customer having iris lite now they wish to convert software into sst.
1) what are the procedure for upgradations Iris lite to SST software .
so please advice .

Thanks & Regards ,

sunil Jadhav

Dear sir can you please confirm whether I can upgrade lot hardware lock to USB
So please send the procedure is it free of cost
Regards
Sunil

Dear sir ,

Our one of the customer who is using Iris 32 with LPT lock now he is facing problem showing message .
DEMO –Keylock test failed
so kindly advice how I can resolve this issue .

Best Regards ,
Sunil Jadhav.

Hi , I have one problem - Our customer having NGA conf Gc with Clarity software Colibrick fourChannel . so three channel are working with two TCD Detector & one FID after analysis we got three result of each Channel.& customer wants only one result which having three channel result hence please help...

Dear sir , I am facing problem with Iris 32 Single Ch. During the run time it giving the below error massage & software get close completely & we have to start software again. Then I have reinstalled software again but still the error message giving intermediately hence please suggest the solution. ...

Dear sir , Thanks for your reply. & our customer having two type software 1) Iris 32 sst software ver. 2.3 (Int 7 PCI Card Please confirm is it competable for 21 cfr ? 2) iris 32 sst ver 4.0.01.700 Colibrick A/D converter, external USB, 1 channel If this is compebetable with 21 cfr part 11 can pleas...

Dear sir , Our one pharma customer having Iris 32 software ver. 2.3 (Int 7 PCI Card) & ver 4.0 (Crolimark USB ).With SST now they wants working with 21 cfr commplence so regarding i am very difficult to demostrate them. please suggesst how i can solve the issue .& please give us complete guideline o...

Dear sir ,
How we can update the software old ver in to latest ver .
please suggest.

Dear sir ,

Thanks for reply
regards

Sunil.

Dear sir , Our one customer is using the TOGA GC with auosampler & Clarity software . They run the sequance of 40 vials in that there some componant peak height is goes to saturation ( above 1200 mv ) & they have raised following point: 1) When the height of peak goes above 1200 mV ,then in the resu...