I am getting randomly communication erros with Clarity 5.0.5.98 with an Agilent 1100 series HPLC. I am pretty sure there is no problem with the module, no leak or other. It is gtting really annoying, since int the device monitor everything is OK even after Clarity writes "Communication error" in the...

Dear Ivan,

I am having similar issue. As you can see in the attached picture, my signal looks stepwise at all sample rates exept 1 Hz. I tried all filter settings, setting both channels to the same wavelength, did not work. I attach also the method.

Ivan Vins wrote:
the diagnostic files will be helpful (replace c:\clarity with your station installation directory where appropriate:

Dear Ivan,

Attached you will find the needed files.
The date of the issue is 2012.10.30

Thanks for the information.

I contacted HTA support, and got a firmware upgrade. According to them it will solve the problem.

Hello, I am using a Young-Lin 9100 Series HPLC (9110 Pump, 9131 Thermostat, 9120 UV/Vis det) with an Agilent 1200 series FLD detector (G1321B). Clarity version is 3.0.4.444. I am encounreing a problem with sottping runs. Analysis time is set into the method as 32 min. The Agilent is set to 27 min ru...

Hello, I am using a YL9100 series GC with a HTA 280T autosampler in headspace mode (HT200H driver), with Clarity version 4.0.1.700 (formerly ver 2.7) and I am encountering some problems with the conditioning and injection. When for example a run with 50 min and a condition time 45 min is programmed ...