Hi, In my files there are some datasheets D004-Clarity-Controls-List-of-Controlled-instruments, and until version 8.2.02, it used to be listed the LC Elite modules to be compatible with Clarity. This week one customer asked me again about this compatibility and the latest datasheet D004 v.8.5 does n...

Hi Daniel, After I have upgraded all the PDA systems with Clarity 7.2 to the new version 8.2 in one big customer, after some time all the users started to claim about the peak purity calculation compared to the old version, their criteria is >990 for specifity, but their settings used to be purity t...

OK, Thanks, with new version 8.01 it is now working fine.

Hi guys, After recent upgrade to v.8, everything was going fine, but this week we found out a problem or bug when using the option "Calculated by" in the calibration table. See attached some example, this message appears: !!!CALIBRATION CURVE COULD NOT BE CONSTRUCTED!!! The amount is not calculate f...

thanks, yes it is going to be a second detector in the same HPLC system

Hi Guys, I have a customer using Sykam HPLC with Clarity v.4.0.4.987 and they want to buy from me a detector Azura RID 2.1L. In this case first the customer has to upgrade this old Clarity version to a newer version. My question, Is it possible for this customer to download the new version 7.4, unis...

Hi Jennifer, We are a contract Lab in Brazil under ISO17025, most of our systems runs with Clarity 7.2 and they are all validated following FDA CFR21Part11 and GAMP5. We have received several audits during the last years and Clarity passed all security and tracebility requirements for computer syste...

Hi Jennifer, We are a contract Lab in Brazil under ISO17025, most of our systems runs with Clarity 7.2 and they are all validated following FDA CFR21Part11 and GAMP5. We have received several audits during the last years and Clarity passed all security and tracebility requirements for computer syste...

Hi guys, only to confirm the problem remains when changing users or going to offline (see attached screen shot), you have to select Restore default columns to correct the problem. So I can not upgrade the other stations here because it will create a problem in the lab, several users will confuse eve...

Hi guys, After uypgradint our previous version 7 or 7 to any 7.4, the user column presented strage behaviour. Sometimes the value calculated in our formula does not show correct value, sometimes the column does not show any number. When moving up or down the order of the columns, the value also chan...