Good day. I have partners using Clarity 7.4.1 who suddenly reported that Reports stopped being created and saved to the designated Work 1/ Data folder spontaneously and are, in fact, not saved anywhere else on the control PC. The report setup is still in place, and in the Single Analysis POSTRUN set...

Has anyone had any luck using the Knauer 2520 UV Detector? I have had significant connectivity issues with getting the system to communicate/ operate under remote control.

Do the Clarity staff here have any online support materials for this?

Best,

CP

I have an instance of the 7.4.xxxx software running on Windows 7 and crashing repeatedly with the following error: Chromatographic application had error 0x00000000 at address 0x00000000. This invariably destroys the configuration file such that the software must be reconfigured each time. I am using...

Thanks, Daniel. Let me explain. I have one two-position valve that I want to use for sample loading and injection in a semi-prep system, and a second six-position valve that I want to use for fraction collection in this same system. Both are MXII series controlled through USB. I previously controlle...

Hello -- I need some help controlling two Rheodyne MXII valves (one two position and one six position.) I am currently using Clarity version 7.4. Specifically, I need some help parsing out the event table to respond to external signals. I am using a UPAD2 and cable. I previously set this up a long t...