Dear Evelyn, in such case we will need the diagnostic files C:\ClarityVA\CFG\clarityVA.cfg C:\ClarityVA\CFG\clarityVA.dsk C:\ClarityVA\CFG\systeminfo.txt C:\ClarityVA\CFG\others.ini C:\ClarityVA\CFG\DebugLogs\badtrace.txt and all *.dmp files (may not be present, they are created during some problem...

Hmm... I have done an upgrade of the software to version 7.4.1.95 (which is the most recent). But I still get the error...

Dear Evelyne, this is an error introduced in ClarityVA version 7.4.0.75, fixed in the current release 7.4.1.88. Due to a bug in the control dll, the 5160 pump wrongly rejects maximum pressure set over 40 MPa. Update is available directly from ClarityVA (when connected to internet) or through Hitach...

Dear all, I'm fairly new to Clarity VA as well as this forum. I have following error atm: 'Chromaster CM5160 LC 1 (SN...): SetupTimeProgram: Parameter Error (CM 51x0 Pump)' I encountered this error, multiple times already, when trying to 'Purge...' the tubings of our HPLC system with solvents. They ...